Important Information
Policies
To help make your stay at Country Inn & Suites by Radisson, Mt. Pleasant-Racine West, WI in Sturtevant as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The main rules are conventional, with the no-pet policy and incidental card authorization worth noting before arrival.
The policies at Country Inn & Suites by Radisson, Mt. Pleasant-Racine West, WI cover arrival, payment, smoking, pets, children, extra beds, and reservation changes. Complimentary amenities include hot breakfast, Wi-Fi, and self-parking, while rollaway beds and late check-out may carry additional charges. The selected room determines bedding, occupancy, accessible equipment, crib eligibility, and whether connecting accommodation can be arranged.
- Check-In
Standard check-in begins at 3:00 PM. Current reservation information lists check-in availability until 3:00 AM, although late arrivals should still be confirmed in advance.
- Check-Out
Check-out is required by 11:00 AM. Late check-out may be available for an additional fee, subject to availability.
- Minimum Check-In Age
The minimum check-in age should be confirmed against the selected reservation, as a single fixed requirement is not consistently published across current property information.
- Identification and Payment
A government-issued photo ID and a valid credit card may be required at arrival. The hotel accepts credit cards and does not list cash as an accepted primary payment method.
- Incidental Authorization
The hotel may place a temporary authorization on the guest’s payment card for incidental expenses in addition to the room and tax total. The exact amount should be confirmed before arrival.
- Pet Policy
Pets are not permitted. Only qualified service animals are accepted, and service animals stay without an additional pet charge.
- Smoking Policy
The property is entirely smoke-free. Smoking is not allowed inside guest rooms or enclosed public spaces.
- Children
Guests aged 18 or younger may stay without an additional accommodation charge when using existing bedding in a parent or guardian’s room.
- Crib Policy
Complimentary cribs may be available on request. Crib placement depends on the selected room and current inventory.
- Rollaway-Bed Policy
Rollaway or extra beds may be available for an additional charge. Not every room category can safely accommodate one.
- Breakfast Policy
Hot buffet breakfast is complimentary for registered guests. Weekday and weekend serving times differ.
- Parking Policy
On-site self-parking is complimentary. Recreational-vehicle parking is also listed, although larger vehicles should confirm available space.
- Pool Policy
The indoor pool and hot tub are intended for registered guests. Children should be supervised, and temporary maintenance closures may occur.
- Cancellation Policy
Cancellation conditions depend on the selected rate. Flexible reservations may allow cancellation before a stated deadline, while discounted or prepaid rates may be nonrefundable.
- Accessible Accommodation
Accessible rooms and public areas are available. Guests requiring specific mobility, hearing, bathroom, doorway, or parking features should confirm the exact setup before arrival.
- Special Requests
Accessible equipment, connecting rooms, cribs, rollaway beds, early arrival, late departure, and floor preferences are subject to availability and are not guaranteed until confirmed.